Privacy Policy

Effective date: June 5, 2026

Ubahi (referred to herein as â€œwe,â€ â€œus,â€ or â€œourâ€) operates ubahi.com and related services (collectively, the â€œPlatformâ€). This Privacy Policy explains how we collect, use, disclose, and safeguard information from visitors and customers. Our aim is to be transparent about data practices and to earn and sustain your trust through responsible stewardship of information.

Information We Collect

We collect information to deliver, maintain, and improve our Platform, to communicate with you, and to comply with applicable laws. The categories below describe the types of data we may collect and the purposes for collecting them.

Information you provide directly: When you interact with the Platform, create an account, request assistance, or engage in commerce, we may collect identifiers and contact details such as your name, email address, organization, postal address, phone number, and payment information when necessary for transactions. We may also collect content you submit, such as inquiries, feedback, or support tickets.
Usage and device information: We automatically collect information about how you access and use the Platform, including your IP address, browser and device type, operating system, language preferences, pages visited, referral source, time and date of requests, and other technical and diagnostic data.
Geolocation data: If you enable location services, we may infer your general location to tailor content or features. You may disable location sharing through your device or browser settings.

Information Collected Automatically

Automatic data collection helps us understand Platform performance and user needs. This section covers how we gather such information and its purposes.

Log Files

Like many online operators, we maintain log files that record interactions with the Platform. These files may include:

Internet protocol (IP) addresses
Browser type and language
Pages visited and actions taken on the Platform
Access times and dates
Referring/exit pages and approximate geographic location

We use log data to diagnose issues, secure the Platform, analyze trends, and improve user experiences. The data in log files is generally non-identifiable unless combined with other information.

Cookies and Similar Technologies

We, and our partners, may use cookies, web beacons, and other tracking technologies to operate and improve the Platform, measure performance, personalize content, and deliver relevant advertising. Cookies fall into several categories:

Essential cookies: Required for core functionality such as authentication and security.
Preference cookies: Remembering choices you make (e.g., language or region).
Analytics cookies: Collecting usage data to help us understand how the Platform is used.
Advertising cookies: Used by third-party partners to deliver tailored ads based on your activity across sites.

You can manage or disable cookies through your browser settings. Note that removing or rejecting cookies may affect the availability or functionality of certain features on the Platform. We may also use consent banners or preference centers to assist with cookie choices.

Third-Party Advertising and Partners

We may engage third-party advertising networks and service providers to display ads and analyze usage. These partners may set cookies or use other tracking technologies to collect information about your interactions with the Platform and across sites. They may combine data collected on the Platform with data from other sources to tailor advertising and measure its effectiveness.

Ubahi does not control the privacy practices of these third parties. We encourage you to review the privacy policies of any advertisers or analytics providers you interact with. You can typically opt out of interest-based advertising through industry programs (for example, your device settings, ad networks, or the Network Advertising Initiative).

Childrenâ€™s Privacy

Protecting the privacy of children is important to us. The Platform is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us so we can promptly remove the information and terminate processing for that childâ€™s data.

Data Security and Retention

We implement a multi-layer approach to protect data from unauthorized access, disclosure, alteration, and destruction. Our safeguards include administrative controls, encryption where applicable, secure data storage, and routine security assessments. Data is retained for as long as necessary to provide the Platformâ€™s services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely disposed of or anonymized.

Your Rights and Choices

Depending on your jurisdiction, you may have rights concerning your personal data, including:

Access to, or a copy of, your personal data
Rectification of inaccurate or incomplete data
Deletion of data, subject to legal obligations
Restriction of processing or objection to processing
Data portability where applicable

To exercise these rights or for questions about your data, contact us using the channels described below. We will respond in accordance with applicable laws and take steps to fulfill requests promptly.

Data Transfers

Ubahi operates globally. If you are located outside the area where the Platform is primarily offered, your information may be transferred to and processed in other jurisdictions. We implement appropriate safeguards to protect your data during such transfers, including contractual protections and security standards suitable to the dataâ€™s sensitivity.

Changes to This Policy

We may update this Privacy Policy from time to time. When material changes occur, we will provide notice and adjust the effective date at the top of the page. We encourage you to review the policy periodically to stay informed about how we protect your information.